Privacy Policy
Last updated: 8/5/2025
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (username, email address, display name)
- Commitment data (titles, durations, stakes, check-ins)
- Payment information (processed securely through Stripe)
- Usage analytics to improve our service
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the HoldFast service
- Process your commitments and track your progress
- Handle payment processing and refunds
- Send you important service updates and notifications
- Improve our service and develop new features
- Display leaderboards and aggregate statistics (anonymized)
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To payment processors (Stripe) for transaction processing
- To comply with legal obligations or protect our rights
- Anonymized data for leaderboards and public statistics
4. Data Security
We implement appropriate security measures to protect your personal information. This includes encryption of sensitive data, secure database storage, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Currently, HoldFast does not offer self-service account deletion. We retain data to maintain transaction integrity, provide customer support, and comply with legal requirements. For data-related requests, please contact us at valdusmoon.help@gmail.com.
6. Display Names and Public Information
We maintain separate identifiers for your account:
- Username: Your internal account identifier, kept private and never shown to other users
- Display Name: Your chosen public name that appears on leaderboards and public areas
Only your display name and aggregate statistics (points, success rates, streaks) are shown on public leaderboards. You must set a display name to appear on leaderboards - users without display names remain completely private. You can edit your display name anytime from your profile page. Individual commitment details always remain private.
7. Privacy Controls and Display Names
You have complete control over your public visibility:
- Private by default: Without a display name, you are completely private and invisible on leaderboards
- Opt-in visibility: You choose to appear publicly by setting a display name during onboarding or in your profile
- Easy editing: Change or remove your display name anytime from your profile page
- Username protection: Your internal username is never shared with other users
When you set a display name, you explicitly acknowledge that it will be publicly visible on leaderboards and other community features.
8. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how you use our service. You can control cookie settings through your browser preferences.
9. Your Rights
You have the right to:
- Access and update your personal information, including your display name
- Request information about your stored data
- Export your data in a portable format
- Control your public visibility by setting or removing your display name
- Remain private on leaderboards by not setting a display name
- Contact us with privacy-related questions at valdusmoon.help@gmail.com
10. Children's Privacy
HoldFast is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page with an updated date.
12. Contact Us
If you have any questions about this privacy policy, please contact us through our support channels within the application.